A Handled service line · Est. Greenville, SC

Your inbox, your calendar, your follow-ups. Your problem. Handled.

Stateside pairs you with a vetted, US-based virtual assistant who works your hours, answers in plain English, and takes the admin that keeps eating your week. You run the business. Somebody else runs the busywork.

Your business hours · your time zone
The handoff list

Everything on this list can come off your plate.

These are the jobs a Stateside assistant takes over in the first 30 days. If it's repeatable and it doesn't need your license or your signature, it's theirs now.

01
Inbox management
Triage, drafts in your voice, a flagged shortlist of what actually needs you.
02
Calendar and scheduling
Booking, rescheduling, confirmations, buffer time you'll actually keep.
03
Customer follow-up
Quotes chased, no-shows rebooked, happy customers asked for reviews.
04
Invoicing and light bookkeeping
Invoices out on time, past-dues nudged, receipts filed where your CPA wants them.
05
CRM upkeep
Every lead logged, every stage current, no more "who was that guy from Tuesday."
06
Research and prep
Vendor comparisons, meeting briefs, that thing you keep meaning to look into.
07
Travel and logistics
Flights, rooms, crew schedules, all booked and on your calendar.
08
Documents and SOPs
Your processes written down, so the business runs without living in your head.
and yes, they'll handle the stuff you forgot to put on the list
Why US-based matters

Offshore is cheaper. This works.

Time zones

Working when you're working

Your assistant is online during your business hours, not asleep during your rush. A customer question at 2pm gets answered at 2:04, not tomorrow.

Communication

Native English, on the phone too

Stateside assistants call your customers, your vendors, and your suppliers. No scripts, no delays, no awkward handoffs when a conversation goes off-road.

Vetting

Hired by Handled, not a marketplace

Every assistant is interviewed, skill-tested, and reference-checked by us before they ever see a client. You get a match, not a listing.

Compliance

Clean paperwork

US contractors, W-9s on file, NDAs signed, and your data stays inside US jurisdiction. Your attorney will be almost disappointed.

Backup

Coverage that doesn't call in sick

Vacation, illness, life: when your assistant is out, a second Stateside assistant who is already briefed on your account picks it up. The work does not stop because one person did.

How it works

Delegating shouldn't be a second job.

Tell us what's eating your week

A 30-minute call. We map the admin you're doing that you shouldn't be, and pick the tier that fits.

30 minutes

Meet your match

Within a week we introduce your assistant: vetted, briefed on your business, and in your time zone.

within 7 days

Hand it off, for real

Week one is a guided handoff. By week four your assistant runs the list and you review a Friday summary. That's it.

week one
Pricing

Three tiers. No lock-in. No surprises.

Every tier gets a dedicated US-based assistant, a briefed backup, and month-to-month billing. Scale up, scale down, or walk away with 30 days notice.

Tier one

Starter

For the owner who's never delegated and wants to start where it hurts most.

$650/ month

15 hours a month

  • Inbox triage and drafted replies
  • Calendar and scheduling
  • Appointment confirmations
  • Weekly Friday summary
Let's talk Starter
Most owners land here Tier two

Manager

For the owner doing $1M+ who's still answering every email personally.

$1,250/ month

30 hours a month

  • Everything in Starter
  • Customer follow-up and review requests
  • Invoicing and past-due chasing
  • CRM upkeep
  • Research and meeting prep
Let's talk Manager
Tier three

Executive

For the owner ready to get the whole back office off their desk.

$2,500/ month

60 hours a month

  • Everything in Manager
  • Vendor and supplier coordination
  • Travel and logistics
  • SOP documentation
  • Light project coordination
  • Priority same-day turnaround
Let's talk Executive

The math for the year

Same admin work, three ways to buy it.

Full-time employee, with benefits
~$74,000
Part-time employee, no benefits
~$24,000
A Stateside assistant (Manager, 12 months)
$15,000

Full-time: $52,000 average US admin assistant salary (Glassdoor / Salary.com, 2026) grossed up for the 30.1% benefits share of employer cost (BLS Employer Costs for Employee Compensation, March 2026). Part-time: 20 hrs/week at $22/hr plus payroll taxes, estimated.

Questions

The things you're wondering.

How long before my assistant is actually useful?

Week one is a guided handoff, and we run it so you are not the one building the training plan. Most owners see real time back inside two weeks, and by week four your assistant is running the list without being asked. If you are worried you have no time to train someone, that is exactly the part we do for you.

What if I need more hours than my plan?

Extra hours bill at $50 an hour, and your assistant is paid their full rate for every one of them. If you are running over regularly we will move you up a tier instead, which works out cheaper per hour. Either way we flag it as it is happening, so you never get a surprise invoice.

What happens to hours I don't use?

Hours reset each month, which keeps billing simple and predictable. If you are consistently coming in under, we will move you down a tier rather than let you keep overpaying.

How do I know what my assistant actually did?

Every hour is tracked against your plan, and you get a written summary each Friday: what got done, what is in flight, what needs you. No timesheet archaeology, no wondering where the month went.

What can't a Stateside assistant do?

Anything that needs your license, your signature or your physical presence. Light bookkeeping, not your tax return. They draft in your voice, but we will not have one pretend to be you.

We are also not on call 24/7, and that is on purpose. Your assistant works your business hours and spends them on what actually matters to you, which means prioritizing hard instead of reacting to everything the second it lands. If what you really need is a 24-hour answering service, a bookkeeper or a receptionist, we will tell you that rather than sell you a plan.

Is my assistant really US-based?

Yes, every one. US residents, US contractors, working your business hours. That is the whole point of the name.

Do I get one person or a pool?

One dedicated assistant who learns your business. A second Stateside assistant is briefed on your account as backup for when your primary is out. Never a rotating pool, never a ticket queue.

What about my passwords and data?

Assistants work through a shared password manager and scoped access, never raw credentials in a spreadsheet. NDAs are signed before day one, and access is revoked the day an engagement ends.

What if it's not a fit?

Tell us in the first 30 days and we re-match you with a different assistant, free.

Do I have to sign a long contract?

There is a short services agreement so everyone knows the terms, but no term commitment. Month to month, cancel with 30 days notice.

Let's chat.

Get your week back. Stateside.

Tell us what's eating your week and we'll tell you honestly whether a tier fits. No pitch deck, no pressure, no sequence to unsubscribe from. If we're not the answer, we'll say so.

Rather talk it through? Book a 30-minute call instead.

Reach out

We read every one of these and reply ourselves, usually same day.

No newsletter, no sequence. Just a reply from a person.